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Trusted Maid Agency in Singapore Since 1986

Trusted By Generations
Since 1986

For over four decades, Universal Employment Agency has been matching families in Singapore with experienced and reliable maids they can trust.

Discover Our Story

Trusted By Maids & Families Since 1986

Over 40 years of experience in the maid industry since 1986.

Thousands of Placements

Thousands of maids successfully placed with local and expat employers in Singapore.

Recognised Industry Voice

Frequently featured by local and international media.

Highly Rated by Maids & Families

Many positive reviews across Google and Facebook.

Since

1986

Over 40 years of experience

Thousands

OF FAMILIES

Successfully served across generations
Singapore BASED
Locally trusted, legally licensed
Integrity

& CARE

Our commitment to your peace of mind

Domestic helpers attending training at Universal Employment Agency's training centre in Indonesia in 1986.

A Glimpse Into Our Early Journey

Training Centre, Indonesia (1980s)

Our Story

Built on Trust.
Driven by Experience.

Established in 1986, Universal Employment Agency Pte Ltd is one of Singapore’s longest-standing maid agencies, helping local and expat families hire experienced domestic helpers.

We have successfully matched thousands of maids with local and expat employers in Singapore, earning the trust of both helpers and families across generations.

Long before online interviews and video calls became common, we were already investing in training and preparing domestic helpers through dedicated training programmes in Indonesia.

Today, our expertise in maid placement services continues to be highly sought after in Singapore, guided by experience, care and long-standing relationships built over time.

OUR JOURNEY THROUGH THE YEARS

1986

Our Beginning

Founded in Singapore with a simple mission: to help families find the right help and build better lives.

1990s

Building Trust

Built a strong reputation through word of mouth, referrals and a personal touch that families could rely on.
2000s

Embracing Change

Embraced technology to
improve matching,
communication and
service standards.

2010s

Raising Standards

Focused on experienced
maids and quality
placements to ensure
long-term satisfaction
for every family.

2020s

Stronger Together

Invested in systems,
training and support to
better serve families and
maids in a changing
world.

2026

40 Years & Beyond

Celebrating 40 years of trust, gratitude and new beginnings. Here’s to many more years together.
Through every era, our promise remains the same —

to care for your family as if it were our own.

SINCE 1986

Thank you for being part of our story.

Why Helpers Choose Us

Ethical & Transparency

We believe in honest communication, fair placement practices and treating every helper with respect.

Personalised Support

We take time to understand your preferences and help match you with suitable employers in Singapore.

Long-Term Relationships

Many helpers and employers continue to work with us through recommendations and repeat placements over generations.

Support Beyond Placement

Our support does not stop after placement, we continue to provide guidance whenever needed.

CORPORATE VIDEO

More Than a Service.
A Relationship Built on Trust.

Watch our story and discover why generations of families in Singapore continue to trust Universal Employment Agency since 1986.

WATCH OUR VIDEO

As Seen On

thestraitstimes
sbs
theguardian
viceworldnews-1
theasianparent
hw-1
asia-oneresize
tnp-1
simpleher

Looking to hire a helper?

Visit our main website for guidance and enquiries on hiring your next maid.

VISIT OUR MAIN WEBSITE